Build the skills that set you apart
Essential Skills for Workplace Success
Success in today’s workforce takes more than technical know-how — it requires strong, adaptable career skills that help you stand out.
Our Essential Skills for Workplace Success online modules are designed to equip you with the critical tools you need to find a job, thrive in your role, and grow your career.
You’ll develop valuable competencies that employers look for at every level of employment–Whether you’re starting your career, re-entering the workforce, or preparing for your next big move, mastering these skills will help you build confidence, increase your value to employers, and open doors to new opportunities.
Learn the skills and behaviors that achieve success and productivity in the workplace.
Objectives:
Learn the elements of career development
List key employability skills
Identify the factors of a successful career
Define SMART goals
Recognize the steps in building a resume
Describe good job interview skills
$15
Learn how to establish what your priorities are and discover ways to appropriately manage your time.
Objectives:
Define time management.
Identify your own time wasters and adopt strategies for reducing them.
Recognize the variety of causes of procrastination and apply relevant techniques to overcome these.
Learn to apply the A-B-C-D-E time management system.
Understand the Pomodoro Technique.
$15
Understand how to improve and strengthen communication skills and learn techniques for delivering excellent customer service.
Objectives:
Understand why customer service is important to both employees and employers.
Learn the four P’s of customer service.
List tips for improving customer service.
Recognize how to deliver successful customer service.
$15
Understand and manage one’s personality and build respectful and trusting relationships across diverse situations.
Objectives:
Define Emotional Intelligence (EI).
Learn the fundamentals required to improve emotional intelligence.
Gain insights into emotional intelligence, what it is and how you can use it.
$15
Understand your role in team development and how to build effective teams.
Objectives:
Know the stages of team development, the leader’s role in each stage, and how each stage impacts work.
Identify the traits of effective and ineffective teams.
Learn the role and benefits of collaboration on a team.
$15
Understand various aspects of conflict and identify and practice different modes of dealing with conflict.
Objectives:
Learn the different styles of dealing with conflict.
Understand the various aspects of conflict.
Apply techniques to deal with differences at work.
$15
Identify and use best practices in providing and receiving feedback.
Objectives:
Recognize the value of feedback in motivating performance.
Utilize three effective feedback tools.
Seek and use personal feedback more effectively.
Learn to give and receive feedback successfully.
$15
Understanding Your Leadership Style
Learn more about your leadership style and how to interact with other styles in this online, self-paced course.
Gaps in the workforce, specifically in the trades, have become an ever-increasing problem that left unchecked, will have negative long-term effects on society. As the current workforce takes their knowledge and experience into retirement, there are not enough people being trained to fill the gaps being created.
The Office of Professional and Workforce Development at the University of Florida is working to identify and unify resources in a collaborative approach to solving this problem and effecting positive change in our community.