UF CAREER ACADEMY

Back To Main Page

IT Support Specialist

A good fit if you like: Helping People Troubleshooting Problem Solving

As an IT support specialist, you’ll support, install, fix, and maintain hardware and software for an organization’s computer systems and networks. You might also work across a variety of industries, from government to education to health care to private tech companies, anywhere an organization uses computer systems.

Career Insight

Salary Range

Entry-Level: $42,500
Intermediate: $48,500
Senior: $60,000

*Sourced from LinkedIn & Glassdoor

Job Postings

National: 11,398
Florida: 736

*Sourced from Lightcast, period July 2021 – June 2022

Common Job Titles

IT Support Specialist Help Desk Technician IT Support Technician

Skills Needed

Help Desk Support Repair Printers IT Support Customer Service Microsoft Active Directory

Courses

Google IT Support Certificate

IBM Technical Support Certificate

Getting Started with Ubuntu Linux

Command Line Basics in Linux

Create IT Diagrams with Lucidchart

Introduction to Docker: Build Your Own Portfolio Site

Package Installation in Linux

Advanced Commands in Linux

Linux: I/O Redirection for DevOps

Use Bash Scripting on Linux to Execute Common Commands

Linux: Introduction to Shell Scripting for DevOps

Files and Directories in the Linux Filesystem

GET ACCESS

3mo

$139

6mo*

$279

12mo

$529

*Best Value

Gain access to all career pathways when you join the UF Career Academy for 3, 6 or 12 months.